Customer Support

Here at Empire, we pride ourselves on providing a superior customer experience. From the initial reservation to the final drop-off destination our staff employs a “whatever it takes” attitude to ensure 100% customer satisfaction. 24 hours a day, 7 days a week, 365 days a year our office is open to assist in any way possible.

Our customer support section was designed with your needs in mind. Chances are that you will find an answer to your question here, which certainly beats calling.

Customer Feedback Survey



Travel Tools

Contact Us

Let Empire be your central point of contact for all of your ground transportation needs. Empire offers 24 hour availability, 7 days a week, in hundreds of cities nationwide and worldwide.